How & Why We Collect Information
Owners & Collectors of Information
The information, services, products, podcasts, claims, seminar topics, and materials on our Sites are provided “as is” and without warranties of any kind, either expressed or implied. We disclaim all warranties, expressed or implied, including but not limited to implied effectiveness of the ideas, information or success strategies listed on this site as well as those that are provided in our products or to our participants at our events. The only exception is the guarantees of satisfaction and graduation that are clearly labeled guarantees within our Sites. Neither we nor any of our respective suppliers warrant that any functions contained in the Sites will be uninterrupted or error-free, that defects will be corrected, or that the Sites or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services, products, information or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. We do not endorse, warrant or guarantee any speakers, products or services offered on the Sites or those we link to. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services.
Limitation of Liability
Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or information on the Sites, or any products or services provided pursuant to the Sites, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the Sites.
Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of any advice, goods or services you receive from a guest speaker, partner or contractor on our Sites or at one of our events.
We are also not responsible or liable for any loss or damage that is caused or alleged to have been caused to our guest speakers in connection with the display of their photo, name, or biography posted on our Sites or in our marketing materials.
No Professional Advice
The information contained in or made available through this website and its associated emails, audio files, videos and books (including but not limited to information contained on message boards, in text files, PDF documents, podcasts, social media or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, medical, psychological, financial or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of this site and its associated materials, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
It is to be noted that no one who runs our Sites is a doctor or medical professional. Information on our Sites and signposting to other sites is purely for informational and educational purposes and we take no responsibility for your actions, health and any material on other sites and pages that we recommend you read.
The information contained in our Sites and related products and e-mails is for informational and educational purposes only. WE DO NOT OFFER MEDICAL ADVICE. It intended to provide general advice relating to achieving a healthy diet and weight management. It is not an attempt by the writers or publisher to diagnose, cure, treat or prevent disease, nor should it be construed to be such. Visitors and readers are hereby encouraged to consult with a licensed health care professional concerning the information presented, which has been received from sources deemed reliable, but no guarantees, expressed or implied, can be made regarding the accuracy of the information or any results that may arise.
All matters regarding physical health should be referred to a qualified health-care professional and a health-care professional should be consulted before beginning any fitness or nutrition program.
We are not a medical organisation, qualified medical practitioners or dieticians and do not claim any responsibility for the information presented within this site and related products and information nor any medical conditions that a reader may have. All readers assume full responsibility for their own health, well being and nutrition and are highly encouraged to do their own reading and research in this area.
We don’t believe in “fad” or “rapid weight loss” diets or health programs – only in hard work, consistent action, cultivating real and lasting healthy and weight loss habits, adding value and serving others with excellence and constancy. Our programs are intended to help you learn the strategies of optimum health and to put in place habits that will help you achieve your health goals.
Our coaching programs require commitment and discipline just like any worthwhile endeavor or professional continuing education program. As stipulated by law, we cannot and do not make any guarantees about your ability to get results with our ideas, information, tools or strategies. We don’t know you and your personality before you join our programs and your results in life are up to you.
We just want to help by giving great content, direction, support, accountability and strategies. Any results referenced on our Sites are not necessarily typical and should not be considered promises for actual or future results or performance. Making decisions based on any information presented in our Sites, should be done only with the knowledge that you could experience risk or losses just like any new endeavour. Use caution and always consult your doctor or health professional.
All products and services offered by our Sites are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance.
Making decisions based on any information presented in our products, events, services, or web site, should be done only with the knowledge that you could experience risk or losses just like any entrepreneurial endeavor. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights on our Sites and the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without a license from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent. If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
Users of our Sites hereby understand that the tools, processes, strategies, materials and information presented on our Sites are copyrighted and proprietary, so users agrees not to record, duplicate, distribute, teach or train from our information in any manner whatsoever without our express written permission. Any unauthorised use or distribution of our Sites proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and Promoter will pursue legal action and full damages if these terms are violated in order to protect its rights.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time our Sites may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
“Your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
We do not warrant or represent:
- the completeness or accuracy of the information published on our website;
- that the material on the website is up to date; or
- that the website or any service on the website will remain available.
We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
In any case, we will honour all the terms for service(s) that have been purchased, to their complete fulfilment.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control or arising from force majeure.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
There are limitations on Linking and Framing to our Sites. You may establish a hypertext link to the Sites so long as the link does not state or imply any sponsorship of your site by us or by the Sites. However, you may not, without our prior written permission, frame or inline link any of the content of the Sites, or incorporate into another site or other service any of our material, content or intellectual property.
Subject to your acceptance of these terms of us, we grant you a non-exclusive, non-transferrable, non-sub-licensable licence to display content from our RSS feeds in unmodified form on any website owned and operate by you, providing that you must not aggregate our RSS feeds with any other feed when displaying it in accordance with these terms.
It is a condition of this licence that you include a credit for us and hyperlink to our website on each page where the RSS feed is published (in such form as we may specify from time to time, or if we do not specify any particular form, isn a reasonable form).
We may revoke any license set our in this section at any time, with or without notice or explanation.
Restrictions On Use
The contents of this site are protected by copyright laws, and are the property of their owners. Unless we say otherwise, you may access the materials located within the Sites only for your personal use. This means you may download one copy of posted materials on a single computer for personal, noncommercial home use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material you do not obtain any ownership rights in that material.
You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the Sites. Only if you obtain prior written consent from us and from all other entities with an interest in the relevant intellectual property may you publish, display or commercially exploit any material from the Sites.
You must abide by all additional copyright notices or other restrictions contained in any of the Sites.
You agree not to do any of the following while using the Site:
- Participate in any fraudulent activity;
- Participate in any activity which may cause or result in harm to a child under 18 years of age;
- Harass, stalk or otherwise abuse the owner or another user;
- Transmit or otherwise make available any content that is false, harmful, threatening, abusive, tortious, defamatory, libelous, disparaging (including disparaging of the Sites), vulgar, obscene, pornographic or that promotes violence, racial hatred, terrorism or illegal acts, or is otherwise objectionable (as determined by us in our sole discretion);
- Transmit or otherwise make available any content that is unlawful or infringes, violates or misappropriates any patent, trademark, trade identity right, trade secret, publicity right, privacy right, copyright or any other intellectual property or any other rights of any third party;
- Transmit or otherwise make available any content that is designated to be accessed via subscription, purchase or is password protected;
- Upload or transmit viruses, Trojan horses or other harmful, disruptive or destructive files or post material that interferes with any third party’s uninterrupted use and enjoyment of the Sites;
- Impersonate any person or entity, or otherwise disguise the origin of any content transmitted through the Sites or to us, including forging any TCP/IP packet header or any part of the header information in any transmission to the Site for any reason;
- Transmit or otherwise make available through the Site any personal advertising, junk mail, spam, chain letters, pyramid schemes or offer for sale of any products or services, except in areas specifically designated for such purposes;
- Violate any applicable local, national or international law, rule or regulation.
- Attempt to gain unauthorised access to our Sites, our software, our server, or any server, computer or database connected to our Sites; or
- Attack our Sites via a denial-of-service attack or a distributed denial-of service attack.
The term “Confidential Information” shall mean information which is not generally known to the public relating to you and your personal affairs.
We agree not to disclose, reveal or make use of any of your Confidential Information during discussions with you, your coaching sessions, or otherwise, without your written consent. You can expect confidentiality where expressly stated, such as on one-to-one phone calls and in our coaching Programs, according to their specific terms.
You should not, however, assume confidentiality in general correspondence with our Sites, such as filling in a website contact form. If we request a testimonial from you or to use you as a case study, we will specifically ask permission to use your details.
We may monitor, record, store and use any telephone, video, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service.
We run a referral program on our Sites. If you refer anyone to our Sites and that referral generates a sale, we are happy to offer you a standard referral commission fee of 20% (or as stated on individual products or on external payment processor websites), which we will pay to you after 30 days of the payment for the product or service being paid to us.
This referral commission will only be paid when a clear statement has been made (via our Sites, e-mail or though affiliate tracking software) that the sale is credited to you. For services, please ask the person(s) you are referring to mention your name or add in the corresponding documentation where it requests if anyone referred you or asks “how did you hear about us?”
From time to time, we may promote, affiliate with, or partner with other individuals or businesses whose programs, products and services align with those of our Sites. In the spirit of transparency, you should be aware that there may be instances when we promote, market, share or sell programs, products or services for other partners and in exchange we may receive financial compensation or other rewards. Please note that we are highly selective and only promote the partners whose programs, products and/or services are deemed to be highly beneficial to our audience (you) and aligned with our core values. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such program, product or service is appropriate for you. You are assuming all risks, and you agree that we are not liable in any way for any program, product or service that we may promote, market, share or sell on or through our Sites.
Testimonials, Case Studies & Examples
Testimonials, case studies, and examples found on our Sites may display exceptional results and do not necessarily reflect everyone results and are not intended to represent or guarantee that anyone will achieve the same or similar results.
Testimonials displayed have been provided by our clients and are used as is (but may have been shortened and amended slightly for brevity and any grammatical errors) However, you should always perform due diligence and not take such results as guarantees. We are not responsible for any errors or omissions in information supplied to us by clients, manufacturers or other reputable third parties.
Submitting A Testimonial
We invite all coaching clients and anyone else who has benefited from Laura’s books, videos, events or other training to post a testimonial via the Testimonial Submission form located here:
Personally identifiable information submitted via the testimonial form or voicemail messenger may include: name, website address, phone number and contact information, and any pictures of the member that the member wishes to add.
The information provided in this form is completely voluntary and at the discretion of the person submitting. When including personally identifiable information via a testimonial, you should be aware that information may be published by the Sites or used in our marketing (unless you tick the boxes to remain anonymous). We are therefore not responsible for the personally identifiable information that people volunteer to this form.
We use an independent service provider to record and store voicemail testimonials called SpeakPipe.com.
Coaching Services Agreement
Upon execution of an Agreement, electronically, verbally, or otherwise, we agree to render services related to education by means of one-to-one coaching, group coaching, in-person seminar, webinar, consulting, and/or online training materials (the “Program”).
The terms of this Agreement shall be binding for any further goods/services supplied to you by us. You agree that the Program is in the nature of coaching and education (not medical advice or other). The scope of services rendered by us in accordance to this contract shall be solely limited to those contained therein and provided for on our Sites as part of the Program.
We reserve the right to substitute services equal to or comparable to the Program if reasonably required by the prevailing circumstances.
The Program will be delivered over the times specified to you and shall be delivered by any combination of online sessions, phone/Skype sessions, one-to-one in person sessions (“In Person Session”), or as a viewable/downloadable product in an online membership area.
If you need to rearrange an Phone/Skype Session then you should provide us with as much notice as possible (by emailing laura[at]laurarimmer.com) and we will endeavour to reschedule the session to a mutually convenient date and time. If you provide us with less than 24 hours’ notice or fail to provide us with any notice we may not be able to reschedule the session and shall not be obliged to refund you any amounts paid in relation to such session.
If you arrive late for a Phone/Skype Session, we will try to extend the end time but if this is not possible, the session will end at the scheduled time and we will not be obliged to refund you any amounts paid in relation to such session.
In Person Sessions
The date and time of all In Person Sessions, such as a VIP Intensive, will be given to you either on our Sites or agreed with you via email or phone but could be subject to change. We will provide you with as much notice of any change as is possible but we shall not be liable to you in any way for any change to such dates or times. Please check the Sites and your email regularly for updates on changes to dates and times.
In regards to a VIP Intensive In Person Session, upon execution of an Agreement and once we have agreed a date, time and location, this is binding and cannot be changed, unless mutually agreed by both parties and a new suitable date, time and location arrangement is made. If you request a change to be made and we are not in agreement then you must attend the In Person Session as per the original arrangements, or you will forfeit it without refund.
The In Person Sessions may be held in third party venues such as hotel meeting rooms and you agree to comply at all times with such venue’s policies and rules in relation to such venue (particularly fire safety and health and safety rules). We will require you to leave if you do not comply with such policies and rules (and shall not be obliged to refund you any amounts paid in relation to such session). You are responsible for your own belongings that you take to an In Person Session and neither we nor the venue will be liable for any loss, damage, theft or destruction of any of your belongings. You agree to indemnify us against any claim from any third party (and associated costs and expenses, including professional fees) arising out of your actions or inactions while at a venue as part of the Programme.
Group Coaching Sessions
Group telephone sessions shall start and end at the scheduled times regardless of the time that you join the Session.
Online Training Materials & Sessions
The online training materials and sessions of the Programme are held on third party secure servers and we have taken all reasonable steps to ensure that the online content will be available at all times during the course of the Programme but in the event that such content (or any content added by you or other participants in the Programme) is not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, we shall have no liability in any circumstances.
You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorised use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability which arises from any unauthorised use of your account.
Where we are providing discretionary goods or products (such as books CDs, DVDs or binders), as part of a Program or otherwise, you agree that:
- Any photographs of the Products on our site are for illustration purposes only;
- Your order will be fulfilled by the estimated delivery date set out in our confirmation email or as described on our Sites, unless there is an event outside of our control. If we are unable to meet the estimated delivery date because of an event outside our control, we will endeavour to contact you with a revised estimated delivery date.
- Delivery will be completed when we deliver the goods or products to the address you gave us when you placed the order and they will be your responsibility from the completion of delivery.
- If no one is available at your address to take delivery, you are responsible to arrange redelivery with the postal service or courier. Any return deliveries will be at your expense.
Payment For Coaching Services
You agree to make the full payment to us in accordance with the agreed payment schedule (either in-full or in agreed instalments) for our rendered services as stated in the Agreement and also detailed to you in writing (usually via email).
The total price payable will depend upon whether you choose to pay by instalments or in one lump sum and will be detailed to you in the Agreement.
If you uses a multiple-instalment payment plan to make payments to us, we shall be authorised to make all charges at the time they are due and not require separate authorisation in order to do so. You shall not make any chargebacks to our account or cancel the credit or debit card that is provided as security without our prior written consent.
Your are responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith. You shall not change any of the credit card information provided to us without notifying us in advance. We shall charge a 5% (five percent) first week late fee with 5% weekly increase every next week the fee is late on all outstanding balances not paid by the date or dates as agreed between us. We may waive this fee at our discretion or if you have discussed this with us and we have come to a mutual agreement on later payments.
To the extent that you provide us with credit or debit card information for payment on your account, we shall be authorised to charge your credit or debit card(s) for any unpaid charges on the dates agreed.
Cancellation & Refund Policy
Upon execution of an Agreement for a coaching Program or and/or infoproducts that are downloadable from our Sites at the time of purchase, you agree to pay the full amount of the Program fee, as per the Agreement.
If you cancel attendance at, or participation in, the Program for any reason whatsoever, you will not be entitled to receive a refund.
If we are unable to render a portion of the Program to you as agreed and no suitable rescheduling is able to be arranged, then a refund of that portion only of the Program will be made to you, at our discretion.
Term & Cancellation of Contracts
A contract shall continue until the end of the Program when the contract shall expire other than for the Terms that are specifically stated to remain in force.
- You fail to pay, on time and in full, any amount due to us under that contract; or
- You commit any material breach of that contract.
Use of Program & Course Materials
You consent to recordings being made of courses and Programs. We reserve the right to use, at our sole discretion, course materials, videos and audio recordings of courses and Programs, and materials submitted by you in the context of the courses and Programs for future lectures, teaching, and marketing materials, and further other goods/services that we provide, without compensation to you.
You consent to your name, voice, and likeness being used by us for future lectures, teaching, and marketing materials, and further other goods/services that we provide, without compensation to you or need for further agreement.
By registering for a Program you warrant that:
- You are legally capable of entering into binding contracts;
- You are at least 18 years old;
- That all information you provide us with is materially true and accurate at all times and not misleading in any way;
- You accept that communication with us will be mainly electronic;
- We will contact you by e-mail or provide you with information by posting notices on our sites;
- You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing;
- This condition does not affect your statutory rights.
We may vary these terms (other than the price payable by you for the Program) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Program will be deemed to be your acceptance of any new Terms.
The Agreement is personal to you and you may not assign, transfer, charge, subcontract, sub-license or deal in any other manner with all or any of your rights under the Agreement.
Breaches of These Terms
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
- send you one or more formal warnings;
- temporarily suspend your access to our website;
- permanently prohibit you from accessing our website;
- block computers using your IP address from accessing our website;
- contact any or all of your internet service providers and request that they block your access to our website;
- commence legal action against you, whether for breach of contract or otherwise; and/or
- suspend or delete your account on our website.
Governing Law & Jurisdiction
This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015.